Culture and Careers

A career that fits your calling

Creative thinkers and data imagineers. Problem solvers and visionary planners. Whatever your unique talents are, put them to use at a company where you’ll make a difference every day.

Every person at BDI has an important role in our collective success.

Our work is our passion – and our calling. We’re looking for exceptional people who are ready to embrace a calling in their lives. And it could be you.

Check us out!

Want a deeper look into BDI’s vision and values?

Benefits

We’re the total package

We want each BDI team member to feel a sense of belonging and how much their talents and work are valued. We champion each employee by providing a total compensation package that includes equitable pay, health and wellness, vacation and continuing education.

Insurance Benefits:

100% coverage of employee medical, dental, and life insurance premiums for full-time employees.

Retirement Benefits:

  • 401(k) Matching (4%) and Profit Sharing contributions
  • BDI is 100% employee-owned
    • We have a highly engaged culture at BDI because each of our employees are also owners.
    • This gives employees the ability to benefit from the value of company stock and increases in value.

Flexible Workdays:

  • BDI offers 2 work schedules for employees: Traditional 8 hour workday or compressed workweek with half-day Fridays.
  • Most employees may work remotely, in the office, or in a blended work environment.

PTO:

BDI offers a generous PTO package. Employees receive 2 weeks of vacation time each year. After 5 years of continuous employment, 3 weeks. After 10 years, 4 weeks.

BDI also offers PTO for jury duty, bereavement, a floating holiday, and sick time.

Releasing Generosity:

BDI is dedicated to releasing generosity within our organization. Our Releasing Generosity committee is dedicated to identifying opportunities to give back to our communities through volunteering, food and item drives, and nonprofit donations. BDI offers employees a volunteer day each year to encourage employees to release generosity in their own communities.

Other Perks:

  • Wellness Program:
    • Monthly activities to encourage employee mental and physical well-being
    • $25 monthly reimbursement for employee wellness expenses
  • Office Setup: BDI will ensure that your home office is equipped so you can work well from the office or at home
  • $145 monthly reimbursement for combined mobile device/internet
  • Continuing Education: Employees may be eligible for tuition reimbursement of up to $2,000 per year

Please view our available positions below

Senior Account Director/Strategist

Job Description

Department:
Report to
:

Client Service
Lolly Colombo, Executive VP/Client Service

Position:
Hours:

Full-time
40 hours / week

Position Purpose

The Strategist/Senior Account Director’s primary purpose is to establish, manage, and cultivate exceptional relationships with assigned clients and to serve as a trusted advisor and senior fundraising strategist – bringing client-centered, direct response marketing and development best practices to our clientele. Strategists should provide strategic and creative insight as well as responsive account leadership and oversight to the implementation of multi-channel, integrated marketing plans.

This role serves as a liaison between the client and the creative, production, and digital teams to ensure the client’s needs and goals are being met on every project. The Strategist/Senior Account Director will provide clients with an extraordinary agency experience and represent the agency as a brand ambassador. They will build sales and profitability for the agency through the effective onboarding and management of new clients, serving and nurturing of current business relationships, and the introduction of new strategies – providing increasing value to both our clients and the agency. The Strategist/Senior Account Director will supervise, lead, inspire, and provide support, guidance, and mentorship to assigned Account Specialist(s).

Essential Duties and Responsibilities

  • Forges seamless trusted-advisor partnerships with assigned clients
  • Plans, develops, presents, defends, and executes strategic annual marketing budgets, plans/projections for each client – taking into consideration market data, promotional history, and budgetary parameters – to best meet client goals and objectives and to serve the best interests of the company
  • Tracks the timely development and execution of plans, campaigns, and special projects – keeping the client informed at every stage
  • Understand data and key performance indicators to build client projections using best practice theory as well as actual data
  • Manages the client’s ad budget, oversee progress of each client’s job(s) within the creative and production processes, and facilitate the on-time completion of client’s jobs
  • Travels to meet with each client at least twice annually to learn more about the client’s services and goals and to present key strategies that will grow their programs
  • Maintains regular contact with each client to discuss current and upcoming projects via conference calls and webinars
  • Provides education and strategic direction to clients, throughout the relationship, introducing new strategies and channels as appropriate
  • Prepares conference reports with action items after each meeting and communicate them both to the clients as a follow-up and to the respective agency teams for execution
  • Contributes to agency creative/strategy discussions within the client vertical and proactively delivers business-building ideas and experience-based strategies
  • Assumes leadership/ownership over assigned projects and creative briefs
  • Provides general campaign support for copy writing (text) and versioning, including newsletters, campaign, and non-campaign printed material. Performs review, editing, and presentation of concepts/layouts/copy to the client for approval
  • Provides meticulous quality control for all work that is delivered to clients
  • Demonstrates excellent sales skills and replicate sales expertise by training, coaching, and developing peers and the assigned Account Specialist(s)
  • Provides leadership and motivation to the client service team and convey the vision and values of the agency both internally and externally
  • Pursues educational opportunities by attending trade conferences/training sessions within the industry
  • Attends industry conferences to stay informed of new developments in digital and print fundraising strategy
  • Other related duties and responsibilities as assigned
  • Supervises, leads, inspires, and provides support, guidance, and mentorship to assigned Account Specialist(s) 

Skills and Abilities

Relationship Building Skills: Must be friendly, trustworthy, knowledgeable, and professional. Must demonstrate ability to establish, develop, and nurture strong, enduring client relationships and ensure top quality customer service and satisfaction

Communication Skills: Must demonstrate an advanced ability to read, analyze, and interpret agency documents, and respond effectively to sensitive client inquiries, requests, and complaints. Must demonstrate the ability to make effective and persuasive oral and written presentations on industry-related topics to peers, colleagues, leadership, and clients. The position requires regular contact both inside and outside the agency involving difficult negotiations and requiring a well-developed sense of strategy and timing

Reasoning Skills: Must demonstrate ability to define problems, collect data, interpret, and understand data and analyses, establish facts, and draw valid conclusions. The ability to manage a wide variety of tasks at one time is a must, with a strong emphasis on leadership. Must be well organized

Computer Skills: Must demonstrate proficiency in the use and knowledge of integrated computer systems and business-related software such as Microsoft Office: Word, Excel, Outlook, Explorer and quickly learn, understand, and implement the operation of the agency’s e-Tools

Decision Making and Problem Solving: Must demonstrate an ability to make decisions about complex objectives. Lead and participate in decisions regarding client strategy and client services. Must demonstrate the ability to exercise considerable independent judgment and discretion in determining objectives and approaches to assignments, and demonstrate flexibility to handle a substantial, fast-paced workload with many interruptions. Must possess strong interpersonal and problem-solving skills

Educational Requirements and Qualifications

Bachelor’s Degree ideally in analytics, marketing, business, or communications

Five or more years in an Account Director role in a marketing agency environment

Work Environment

Professional services office environment

BDI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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